FAQs
How can I access the AGP?
We've introduced online booking for the AGP, which you can do via the 'Online Booking' tab. Once you've made your booking, you will receive a 4-digit PIN, which you'll need to use to enter.
How can I make a recurring booking?
To make a recurring/block booking, Email info@nexuscentre.uk
Our team will be able to go through the courts’ availability and then help you to make and pay for your booking.
What footwear can I use?
Hockey shoes, astroturf trainers and flat soled shoes are allowed. Please do not wear blades, or any form of studs.
How far in advance can I book the AGP?
The AGP is bookable up to 60 days in advance.
What if I need to change a booking?
Contact our team at the earliest possible point to inform them of any cancellations or changes to your booking.
Our team can be contacted through emailing info@nexuscentre.uk
What is your refund policy?
Cancellations by the Hirer must be made with a minimum of 7 days’ notice to be eligible for a refund. Cancellations in less than 7 days, but more than 3 days will be given a 50% refund. Cancellations in 3 days or less prior to the booking will be non-refundable.
What should I do if my gate PIN doesn't work?
Step 1) Double check you have entered the correct PIN
Step 2) Make sure you're not inputting your code too early - it'll only work up to 10 minutes before your booking starts.
Step 3) Check your confirmation email where you'll find a contact number
Step 4) If you're still having access problems, please call 079669 84147 Monday – Friday between 09:00 and 18:00. Outside of these hours, please email info@nexuscentre.uk
What are my responsibilities?
Sporting Communities is a charitable organisation and these facilities are for the community and local people. It is our shared responsibility to take the best care of the courts.
- Please ensure that no bikes / prams / other wheeled modes of transportation are used on the courts.
- No dogs, or other pets are allowed on the courts.
- No vaping / smoking is allowed on the courts and the area around the courts is no smoking.
- Please ensure that you are wearing the correct footwear, take away your rubbish, or put it in the nearby bin.
- Please also report any issues with the courts to info@nexuscentre.uk
Accessability
These courts are open to all users and fully accessible. Unfortunately, however, the surfaces are not suitable for sports that involve the use of wheelchairs or crutches.
No animals, other than guide dogs or assistance dogs are permitted on the courts, and only on the concrete area.
Terms and conditions
Click here for the full terms and conditions.