Q. Where do we collect/return the wheelchairs?

A. Great Yarmouth beach wheelchair is located on Great Yarmouth seafront, (postcode NR30 3AH) close to the Jetty public toilets on the grassed area, also near to the Sling Shot and Big Wheel attractions. 

Gorleston beach wheelchair is located on the Lower Esplanade, (postcode NR31 6BT) in a shelter close to Jay Jay's ice cream stall and across the road from shops and cafes.

Q. How long can I hire a beach wheelchair for?

A. Members of the public can hire a beach wheelchair up to 28 days in advance, for a whole day (8am - 8pm).

Q. What time slot should I book?

A. Hire times are 8am to 8pm - please book the 8am slot. You can then collect and return the wheelchair anytime between 8am and 8pm.

Q. Can I hire a beach wheelchair today?

A. If it is before 8am and the wheelchair is available, then yes, you can book it for today.  If it is after 8am on the  day you want to hire the wheelchair, you will not be able to book it.

Q. How do I access the beach wheelchair?

A. Once you have completed your booking you will receive a confirmation email which will include a combination code. This will be automatically sent via the booking system on the day of your hire.

Q. How do I report if the beach wheelchair is damaged?

A. Please email marketing@great-yarmouth.gov.uk or call 01493 846107 with images if possible.

Q. How much is it to hire a beach wheelchair?

A. Beach wheelchair hire is free. 

Q. Can we take the beach wheelchair to a different beach?

A. No, the wheelchairs must stay at Gorleston or Great Yarmouth Beaches depending where you have hired the wheelchair from. 

Q. Can the beach wheelchair go in the sea or water?

A. No! The wheelchair frame is metal and will go rusty if placed in water so please do not take the wheelchair into any kind of water. The only exception is if the wheelchair needs cleaning - in Gorleston, this can be done under the tap in Pier Gardens (where the Bandstand is). 

Q. Can the wheelchair be used in hot weather?

A. Yes - be aware the frame can become hot when left outdoors in direct sunlight. When someone is using the wheelchair, make sure sun cream is applied and perhaps use an umbrella for shade.